It understands the room, not just the words.
Serra uses vision and voice together to read how someone is doing. If they sound tired, it shortens the conversation. If they seem low, it checks in gently rather than launching into a quiz.
Technology
Built on the science of human connection.
Serra is a small, warm, physically present companion, not an app and not a screen on a wall. Underneath it is serious technology, and all of it runs inside your facility.
Conversation that feels like conversation.
Serra holds a real conversation rather than responding to commands. It is also bounded: no medical advice, no diagnosis, no clinical decisions. Where a question belongs with a person, Serra says so.
A memory that builds a relationship.
Serra remembers names, family, history, and the topics that light someone up. It also captures what care teams struggle to see: a gradual drop in engagement or a shift in mood, weeks before a routine review would catch it.
Safety is built in, not bolted on.
Clear guardrails, defined escalation so that concerning situations reach a human quickly, and a complete record for families, managers, and auditors.
01
Your data never leaves your building.
Every Serra connects to the Serra Hub, a secure unit installed on site. All processing, conversation, and memory happen on that hub, on your network. Nothing is sent to an overseas cloud service or used to train external models. The infrastructure is Australian-owned.
02
What it takes to run it.
A Serra in each room or shared space, one hub per site, power, and a network connection. No integration project. Most pilots are running within weeks of sign-off.