Always there
No shift changes, no sick days, no gaps at 3 am.
Our Mission
Address the loneliness crisis.
The hardest problem in care is not clinical. It is the hours in between. Your team sees it: the resident who goes quiet, the person who has plenty of care and almost no company.
Loneliness is a health issue, not a comfort issue.
Sustained loneliness is linked to faster cognitive decline, depression, poorer recovery and more unplanned hospital transfers. It shows up in your clinical indicators long before anyone calls it loneliness.
Presence is not a soft outcome. It is a clinical one. And it is the thing the current model cannot deliver, because presence takes time.
We are not replacing anyone.
Serra holds the space in between. It talks, it listens, it remembers yesterday. It plays music from 1962, runs a quiz, or stays quiet when quiet is what is needed. When something needs a human, it tells your team.
The result is no less human care. It is human care aimed at the things only humans can do.
What we are building toward
Emotion aware
Serra reads tone, expression, and engagement, and adapts to the person in front of it.
Care ready
Guardrails, escalation to your team, and full transparency for families and auditors.
Yours, on site
All processing happens inside your facility. Resident data does not leave your network.